Offer an intuitive customer portal

One of the main goals of Keyforge is to provide a seamless experience for your customers. That's why we offer a self-service customer portal that makes it easy for users to manage all of their licenses and subscriptions in one place.

Empower your customers

The Keyforge customer portal gives your users the power to manage their licenses directly. With just their email, they can:

• View all licenses associated with their email address
• See active devices and deactivate them if needed

Additionally, if you're using the Stripe integration, they can also:

• View invoices for their purchases
• Manage subscriptions via the Stripe billing portal

This hands-off, self-serve model helps reduce support tickets and gives your customers full control over their license usage.

Easy and secure access

Customers can request a temporary access link to the portal via email here. For a more integrated experience, you can also create private sessions through the Keyforge dashboard or API, where they'll only see licenses related to your products.

Customize the experience

You decide what your users see. From the Keyforge dashboard, you can:

• Hide specific products from showing in the portal
• Prevent customers from removing or resetting active devices

This gives you full control over how much license management your customers can do.

Conclusion

The Keyforge customer portal simplifies license management and gives your users the control they need. With no setup required, you can offer a polished and personal, self-service portal that improves customer experience and cuts down on support.